De Gruyter Brill is a global leader in humanities publishing and beyond. Headquartered in Berlin (Germany) and the second largest office in Leiden (The Netherlands), De Gruyter Brill publishes over 3,500 books and 800 journals per year. A merger of the publishing houses De Gruyter and Brill, the heritage of De Gruyter Brill goes back to 1683 and 1749, respectively. Since then, De Gruyter Brill has been committed to publishing excellent scholarly works as a trusted partner of academics across disciplines.
For more information, visit degruyterbrill.com.
Berlin | Full-time employee | As of now
Salesforce Administrator (m/w/d)
As a Salesforce Administrator, you will be responsible for the integration and further development of Salesforce Sales and Service Cloud for our publishing house. Your tasks will include integration with other Salesforce apps/products and third-party systems, key expertise in the area of customer master data as well as analysing and further developing the Salesforce products used in collaboration with various departments, users and stakeholders. In this position, you will be part of our dedicated IT team and report directly to the IT Director.
Your Tasks
- Configuration and maintenance of Salesforce Sales
and Service Cloud incl. user management -
Continuous improvement and maintenance of data integrity and consistency
-
Data mappings and integrations between
Salesforce products, but also with ERP
systems, as well as legacy and SaaS applications -
1st level support and user training for
colleagues -
Initiate, control or implement change management implement depending on requirements
-
Subject Matter Expert for Salesforce products
-
Close collaboration with internal
stakeholders from different departments
Your Profile
- At least 2 years of experience in the administration and maintenance of Salesforce Cloud products (Sales, Service Cloud)
-
At least certified Salesforce Administrator,
Optionally further Salesforce certificates -
Experienced in dealing with changes to workflows, custom fields, validation rules, dashboards, forms and templates
-
Practised in data changes, imports and analyses
-
Familiar with Salesforce deployments and
releases/updates, sandboxing, UATs -
Basic programming knowledge in C#, Java, Kotlin, Python or similar is an advantage but not a must
-
Fluent written and spoken German and English
We offer you
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An exciting professional challenge for one of the innovation drivers of the publishing industry
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Family-friendly working time models, flexitime and a flexible home office arrangement for a good work-life balance
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A generous vacation entitlement and special leave days
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Extensive benefits and allowances for a healthy, balanced life
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Development budget and opportunities for training and personal development
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Passionate colleagues in diverse, international teams; joint team events and company parties
At De Gruyter, we believe in diversity and are committed to equal employment opportunities for everyone. It is our shared goal to create a workplace culture centered around inclusion and belonging.
